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The Basics of Evaluation Evaluation is one of the most difficult
and rewarding parts of the Toastmasters experience. It is also the most useful,
in my opinion, because we have opportunities for providing feedback every day
outside of Toastmasters. We will become much more successful at work and in our
personal relationships if we master the art of providing positive, useful feedback. I
will be quoting from an evaluation guide by Frank P., DTM, and Jim O., ATMB, over
the next few tips as we go through the basics of evaluation. I hope you find these
as helpful as I have. Quotes are bolded. (Thank you to Ocotillo Toastmasters for
sharing your helpful materials!) Remember that your evaluation is only 3
minutes long. Each evaluation has 5 basic sections which must be covered in this
short time. Here is an outline for a successful evaluation: 1. OPENING:
Give a very brief overall reaction to the speech. Find something about which to
comment positively. Avoid going into detail. Try to be positive overall in this
portion. 2. OBJECTIVES: Discuss how well you feel the speaker met
his/her objectives. Cover the objectives successfully met... This is the top
of the "oreo cookie" we build during the evaluation. 3. SUGGESTIONS:
Offer suggestions for improvement on objectives that require more work. Be
sure to always word them in a positive manner (e.g., "It might have been
better if you
" or "You might want to try
" or "I
challenge you..." or "I'd love to see you try
" or "I
want more of
..") rather than "Your closing was weak" or
"You shouldn't have
" This is the creamy center of the oreo
cookie. 4. GOOD THINGS: Mention the things outside of the objectives
that YOU think the speaker did well (eye contact, gestures, organization, vocal
variety, use of notes, lectern presence, word selection, use of humor, etc.).
Be specific. This is completes our tasty oreo cookie. 5. SUMMARY:
Summarize your reaction to the speech. Always be positive here. This is no place
for suggestions. Word your summary to leave the speaker thinking that he/she has
accomplished something. Prepare a final sentence that leaves the speaker on a
"high." That last sentence will probably be the one point that will
stick with the speaker longest. Leave the speaker feeling good about himself/herself.
Remember that your evaluation is your opinion. Avoid making statements
like "You should
" or "Don't
" as if they were fact
rather than opinion. Instead, use phrases such as "I feel," "I
think," "As I saw (or heard) you," "In my opinion," "I
suggest," "I'd like to see you try," etc. |