| Three
Tips to Keep Your Evaluation on Track This is a shortened version of an
article that ran in the February 2007 Toastmasters magazine. The full article
can be found online at: http://www.toastmasters.org/ToastmastersMagazine/ToastmasterArchive/2007/February/EvaluationsonTarget.aspx The
words of the tongue should have three gatekeepers: Is it true? Is it necessary?
Is it kind? ARABIAN PROVERB ANALYSIS: Is it true? Are we
accurate and honest in our response to what we heard and saw during the presentation?
When serving as an evaluator, we must use all powers of observation to absorb
the entirety of the speakers communication. It is important to distinguish
between objective observation and subjective interpretation of what we see and
hear. Jumping to conclusions does not serve the speaker or contribute to the learning
experience for the rest of the audience. RECOMMENDATION: Is it necessary?
Will our suggestions be of practical help to the speaker and the audience who
are hoping to learn from our comments? Recommendation should not focus on
what went wrong but on what might work better. It looks
forward, rather than backward. Recommendation needs to be practical and concrete:
Take time to be specific and provide examples that you believe to be within the
capacity of the speaker, so that your suggestions may be applied directly to his
or her future speeches. ENCOURAGEMENT: Is it kind? Do we provide support
that allows the speaker to feel good about his or her effort and encouraged to
present again? Although evaluations are addressed to a particular speaker,
they are also intended to benefit the other people in the audience, which may
include experienced members, novices and guests. [In addition to analyzing the
speech in view of the manual objectives] a Toastmasters evaluator may provide
additional feedback that addresses specific challenges the speaker is working
on. Speech evaluation is one of the most precious gifts we can offer our
fellow Toastmasters members. We use our eyes and ears to analyze content and delivery
and to determine what is true; we use our minds to formulate recommendations that
address what is necessary. Most importantly, we use our hearts to provide encouragement
and sustain the kind and supportive environment that nurtures us all. The ultimate
success of an evaluation can be measured by how fully it encourages the speaker
to present more and better speeches in the future. |